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There are many features that a comprehensive courier dispatch software app needs to provide, and vWork gives you everything you need to run an efficient, profitable courier dispatch operation:

True 100% mobility

  • All couriers are shown on a map in real time, with distance and speeds, to give you the information you need to make decisions saving fuel costs and delivery time.
  • Our powerful GPS courier dispatch software offers turn by turn voice-guided navigation, giving all couriers the most efficient routes and avoiding the problem of faulty addresses.
  • The courier dispatch software system is fully featured in Android and iOS phones and tablets, so couriers never have to actually come to the office.
  • Job reports can be filled out and automatically sent from the field, and couriers can collect legal signatures as well.
  • Jobs can be created in the field, keeping you and everybody notified.

Quotes and Invoices

  • vWork’s courier dispatch software integrates smoothly and quickly with Xero, Salesforce, Quickbooks and other commonly-used back office financial systems to eliminate keystroke mistakes.

Intuitive workflow

  • All pending jobs and job status updates are automatically shown in real time on screen, so you never miss assigning a job again.
  • Jobs can be assigned to multiple couriers at once, and the courier dispatch software system automatically alerts everyone else when a courier accepts a job.
  • Free in-app messaging keeps you in constant communication with all couriers.
  • Auto Decline automatically reassigns jobs if the courier hasn’t accepted it within a certain time frame.

Customer portal

  • Customers can access a password-protected portal in the system to create their own jobs, check on jobs and update the job details.
  • Easily identify your most valuable customers, import crucial customer information and get a real time view of the status of customer-created jobs.
  • Create your own custom templates reflecting your business priorities and terminology.

There were very few usability questions. Customers love that we have a much quicker response time and are able to more accurately estimate when we’ll be able to arrive.

Nathaniel Cochran
Director of Operations - Dwyer Plumbing

It was previously impossible to quickly and accurately determine how many calls we could schedule weeks in advance.

Nathaniel Cochran
Director of Operations - Dwyer Plumbing

Since implementing vWork, we have spent less time figuring out when and where we are going and more time figuring out how we can better serve our customers and work on acquiring new ones.

Nathaniel Cochran
Director of Operations - Dwyer Plumbing