You want to get the best available worker to the next job as quickly and efficiently as possible. vWork is the dispatch software to help you do that:

Intuitive point and click scheduling.

  • The system is designed for non-technical users to track, assign and move jobs around the workbench.
  • Jobs are instantly added to workers’ schedules in real time.
  • Changes can be made from any remote location instantly across all system user schedules.
  • The workers available for dispatch to a job are always shown clearly on location mapping for you to contact the closest qualified one.

Comprehensive view of all dispatch and scheduling operations.

  • See everything in one place -- all open jobs, all available workers with their location and status. Never forget to assign a job again.
  • GPS can track a worker’s speed and direction on a large map in real time.
  • Destinations are mapped on GPS for the most efficient routes to the job from any worker’s location.
  • All schedule changes are published across all users in real time to minimize confusion.

Hassle-free job assignments.

  • Jobs can be instantly assigned from the central map with drag and drop.
  • Create as many job templates with your own terminology as you need, allowing for maximum field information capture.
  • Accept and decline is instantly updated.
  • Auto Decline automatically reassigns or reopens a job if a worker doesn’t accept it by a certain time.

Workers have true, 100% mobility.

  • Workers can communicate with free in-app messaging, and create jobs from the field synced with central dispatch and scheduling.
  • Workers literally never have to visit the office.
  • All assigning, invoicing, quoting, and updating is done remotely in real time.
  • Even legal signatures are captured in the field.
  • The vWork dispatch software platform only tracks workers during specified work hours.

There were very few usability questions. Customers love that we have a much quicker response time and are able to more accurately estimate when we’ll be able to arrive.

Nathaniel Cochran
Director of Operations - Dwyer Plumbing

It was previously impossible to quickly and accurately determine how many calls we could schedule weeks in advance.

Nathaniel Cochran
Director of Operations - Dwyer Plumbing

Since implementing vWork, we have spent less time figuring out when and where we are going and more time figuring out how we can better serve our customers and work on acquiring new ones.

Nathaniel Cochran
Director of Operations - Dwyer Plumbing