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Running a successful tow truck business is much more complicated than it used to be, and effectively managing a mobile team of trucks and drivers needs the right software. Today’s tow truck dispatch software has to be powerful and full-featured, but intuitive enough for non-technical users to quickly master.

The vWork mobile workforce platform offers you professional tow truck dispatch software engineered with the capabilities you need to run the most effective and profitable operation:

Live workflow management

  • See all your trucks, open jobs and drivers in real time on the screen.
  • The vWork tow truck dispatch software has GPS-powered location mapping to show you the street position of all trucks and drivers with distance and speed and accurate addresses, so you can make the most effective command decisions, saving fuel costs and travel time.
  • Status updates are issued in real time, so you always know exactly what’s going on with each job.
  • vWork’s towing dispatch software shows all pending jobs, so you never forget a job again.

Powerful scheduling

  • Scheduling jobs with vWork is as easy as dragging and dropping a job into a driver’s schedule.
  • System-wide alerts can be issued at any time.
  • Jobs can be assigned to multiple tow truck drivers at once, with the first driver to accept automatically notifying everybody else in the system.
  • Auto Decline knows to automatically reassign a job if a driver doesn’t respond in a certain time frame.

Automated Reports and Invoicing

  • Quotes and invoices are automatically handled, with the tow truck driver guided in filling out all necessary information from the field.
  • Reports can be produced according to your templates using your terminology, and can be automatically sent to any email addresses.
  • Receipts are automatically created and sent when jobs are completed.
  • The vWork tow truck dispatch software integrates smoothly and quickly with most commonly-used back office systems, such as Xero, Quickbooks, Salesforce and more.

There were very few usability questions. Customers love that we have a much quicker response time and are able to more accurately estimate when we’ll be able to arrive.

Nathaniel Cochran
Director of Operations - Dwyer Plumbing

It was previously impossible to quickly and accurately determine how many calls we could schedule weeks in advance.

Nathaniel Cochran
Director of Operations - Dwyer Plumbing

Since implementing vWork, we have spent less time figuring out when and where we are going and more time figuring out how we can better serve our customers and work on acquiring new ones.

Nathaniel Cochran
Director of Operations - Dwyer Plumbing