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Foodstuffs North Island


Sector: Delivery

Size of field team: 279



A fresh take on the last mile


Foodstuffs North Island is New Zealand's largest grocery cooperative and stewards a network of supermarkets, online delivery networks and wholesalers. Since its first online order in 2017, Foodstuffs North Island's New World stores have built a loyal base of online shoppers.




Demand for New World's online shopping skyrocketed as a result of the Covid-19 pandemic. Aware that every touchpoint in the online shopping journey is a chance to win hearts, New World sought job scheduling software that would enable their drivers to deliver the best possible shopping experience.


vWork was rolled out for its ability to:

  • Easily manage complex deliveries, including those with alcohol and chilled foods.
  • Keep customers updated on their estimated delivery time.
  • Integrate with SAP with a proven API.

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Read more customer stories



Using vWork, Gilmours was able to test a new delivery offering during a period when there was high demand for home delivery. And importantly, it was up and running in just three days.  Read more.

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The time taken to schedule the daily runs has reduced by 60% after implementing vWork. The business is benefiting from improved service reliability and has the added benefit of health and safety checks being built into every job. Read more.