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Improve service delivery, meet safety requirements and automate what you can

 

Job software for HVAC and refrigeration businesses.

vWork is cloud-based job scheduling software designed for air conditioning and refrigeration businesses. It connects and simplifies dispatch and technician operations giving you productivity gains you want. 

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Some of our HVAC customers

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Manage HVAC jobs better

Customize to your business
Templated workflows, customized tags, branded portals for customers to self-book servicing and more.

Schedule and dispatch jobs easily
Drag and drop scheduling for jobs. Use smart rule-based fields to set repeating jobs once and never miss a beat on contracts.

Automate OH+S and compliance needs
Undertake risk assessments, complete safety analysis, adhere to safe work procedures and follow predefined compliance checklists. Make mandatory if required.

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HVAC App view

Supports technicians to increase first-time fix rate

Everything at technicians fingertips 
Easy-to-use apps give technicians everything they need to succeed - job data, proof of delivery and get directions to the next job.

Seamless job updates
As dispatchers change the job schedule in the office, technicians are notified seamlessly. And the in-app messaging means that technicians and dispatchers are in contact when it matters.

 

Optimize your entire operation

Automate tasks when you can
Reporting, job confirmation emails, repeat job scheduling and more are all easily automated for increased productivity.

Integrations for seamless operations
Be up and running in hours using our integration for your accounting package for faster invoicing or use our proven API for specific business tools.

Pull IoT sensor data for predictive maintenance
Get ahead of competitors by automating job scheduling based on IoT sensor data using our API.

HVAC dashboard

“Looking back I can’t believe what a transformation vWork is making. We can now spend more time connecting with our customers and understanding their needs. This new level of connection is really powerful."

Scott McLeod, Managing Director, McLeod Cranes

“It’s a demanding workload that requires laser sharp scheduling if everyone is to receive their lunch by the assigned time of 12:30pm. With vWork on our side, we’re operating at the top of our game in a business characterized by tight margins and high expectations.”

Kris Teale, Manager of Everything, Eat my Lunch

"After starting to use vWork, our dispatching team were managing their workload in less time than before - infact they were 60% more efficient."

Murray Corps, General Manager, Rockgas Taranaki

 

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