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Knight's Heavy Towing

Snapshot

Sector: Towing services

Size of field team: 11

 

 

Hitching up to electronic job sheets

Challenge

To reduce the time lost across the business associated with paper-based tasks and to ensure that the business met its health and safety requirements.

 

 

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Solution

vWork was rolled out for its ability to:

  • Schedule and manage all jobs online.
  • Post jobs to drivers as needed in real time.
  • Be customized exactly to Knight's existing paper-based processes.
  • Bring a new level of certainty to pre-start check compliance.

Results

  • 100% completion rate on pre-start checks.
  • Significant time savings across administration and dispatching tasks.
  • Up and running in hours without IT support.
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