Sector: Crane and hiab hire
Size of field team: 85
Founded in 1995, McLeod hires out cranes and hiabs in the northern half of the North Island in New Zealand. With over 22 cranes, 40 trucks and 85 staff in the field, McLeod has built a stellar reputation for customer service and operational efficiency. Their reputation for genuine customer service is well known in the region.
Since forming McLeod, the company has grown from managing less than a hundred jobs per month to dispatching thousands each month. During this growth, Scott McLeod quickly realized that the existing paper and diary job scheduling and dispatch system was unable to scale with the growth and increased complexity of the business.
vWork (Enterprise edition) was rolled out for its ability to:
Using vWork to manage a large volume of jobs, assets and field workers has given Landscape Solutions a visible platform for ensuring smooth delivery of an outcome-based service contract. Read more.
The time taken to schedule the daily runs has reduced by 60% after implementing vWork. The business is benefiting from improved service reliability and has the added benefit of health and safety checks being built into every job. Read more.