Sector: Open spaces management
Size of field team: 190
The expansion of an Australian based company into New Zealand after winning a large contract meant that it was a near green fields opportunity to set up new business processes and systems. The goal was to support Landscape Solutions manage their high-volume job scheduling requirements.
The team at Landscape Solutions are managing a high volume of jobs – requiring different tasks such as mowing, grounds maintenance, cricket wicket preparation, playground management – and all associated with a large number of fixed assets. Each employee is part of a team – the team size can either be an individual or up to 4 people. With complexities like this and strict service level contractual terms to fulfil, Landscape Solutions sought a solution that could simplify job scheduling and make sure that each employees time was fully utilized.
vWork (Enterprise edition) was rolled out for its ability to:
Using vWork, McLeod Cranes improved onsite job data capture, which resulted in an additional 10% in revenue. Other key benefits include improved SLA management and better communication between all involved with jobs. Read more.
Powered by vWork, Nelmac is scheduling thousands of jobs each month across three different divisions in sunny Nelson. Being able to easily record proof of delivery for each job means that Nelmac can demonstrate contract delivery.