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Landscape Solutions

Snapshot

Sector: Open spaces management

Size of field team: 190

Jobs/month: 25,000

Proof of delivery for service management

Company

The expansion of an Australian based company into New Zealand after winning a large contract meant that it was a near green fields opportunity to set up new business processes and systems. The goal was to support Landscape Solutions manage their high-volume job scheduling requirements.

Landscape Solutions Devonport Domain BW-600-300
Landscape Solutions Albert Park BW-600-300

Challenge

The team at Landscape Solutions are managing a high volume of jobs – requiring different tasks such as mowing, grounds maintenance, cricket wicket preparation, playground management – and all associated with a large number of fixed assets. Each employee is part of a team – the team size can either be an individual or up to 4 people. With complexities like this and strict service level contractual terms to fulfil, Landscape Solutions sought a solution that could simplify job scheduling and make sure that each employees time was fully utilized.

Solution

vWork (Enterprise edition) was rolled out for its ability to:

  • Assign jobs so that all teams work a full day.
  • Easily record evidence of job completion and feed this information through to Landscape Solutions’ customers where required as proof of service.
  • Optimize the work route to improve productivity and reduce fuel consumption.
  • Automate reporting and operational analysis.
Landscape Solutions Playground Inspection - Dec18_19-BW 600-300

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