Sector: Transport & Logistics
Size of field team: 27
Orders per month: 1,000+
Challenge
Waireka Group wanted to improve its scheduling processes to provide excellent job transparency for dispatchers, customers, and partners.
Solution
vWork digitised existing paper-based processes and provided real time accuracy using capability such as Xero integration and email scraping.
Benefits
Overall time spent from dispatching through
to invoicing reduced by 50% with a huge uplift
in overall customer satisfaction and trust.
"It frees us up and not only saves us time, but
saves our customers’ time too."