End-to-end visibility of work and workers, in real-time

A clean interface with an intuitive process makes it simple to manage a team of workers and large volumes of jobs.

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Template your workflow

Easily design the customer and worker experience. Define the workflows, tasks, data to capture, and the events and alerts to keep everyone up to date.

Real-time visibility

Manage complex job scheduling in real-time. Understand your daily schedule, plan work weeks in advance and keep track of your workers.

Automation

Reduce administration with automation. vWork provides a range of automated options such as automatic status updates, invoices, reports and alerts.

Operation Tools Top Features

  • Schedule / Dispatch

    Simply drag a job and drop onto a worker's schedule. Move jobs to other workers when you need to. Identify gaps in a worker’s schedule and optimize their day with extra work.

  • Job & workflow optimisation

    Build templates with as many steps as you like, using your own terminology to label them. Add fields to provide your workers with information or capture information in the field.

  • Time & event reporting

    Receive automatic status updates, invoices, quotes, reports and alerts. Choose or customize your favorites to run automatically. Run reports by worker, by job, by customer and more.

  • Messaging

    Connect your workers with in app messaging. Chat with your workers in the field, FREE in app messaging keeps everyone connected.

  • Automated Invoicing

    Automated invoicing incorporates price books, actual job hours and any materials used in the field. Invoices can be automatically generated and emailed to the customer.

Operations Tools Features List

Real-time Job Status Updates

Keep dispatchers and customers in the loop as changes happen.

Quoting

Create multiple quotation templates and automate your quoting process.

Customer Database

Import your customer database or create a new one from scratch.

Job audit logs

Examine you jobs in detail. Analyze & identify data points of interest.

Data Capture

Capture data and customer signatures with sign on glass in the field.

Price Books

Use price books to create a pre-defined price list of items.

Customer Self-service Portal

Customers can request jobs, check on job status and job details.

Assign Jobs to multiple workers

Publish jobs to a few workers or the whole team, first to accept gets the job.

Live map view

Location mapping displays both jobs and workers at the same time.

User Roles & Permissions

Create different types of users with customizable permissions.

Bulk Customer Import

We can import customers from any system that exports to a CSV file

Workbench

Great for temporary job scheduling. Never forget to allocate a job again.

Delivering on-demand functionality for mobile workforces and transforming the customer experience

Learn more about the vWork platform

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We went with vWork as it offered easy integration with Xero, it is Mac friendly and has a modern looking design. It’s easy to use and has wicked support! Eva Klassen Co-Owner, Winnipeg There were very few usability questions. Customers love that we have a much quicker response time and are able to more accurately estimate when we’ll be able to arrive. Nathaniel Cochran Director of Operations An automatic dispatching system is crucial for our business. Customer calls for assistance can be handled in one third of the time compared to a manual dispatch method. Don Rubie National Network Manager Before vWork, we only had manual systems to project manage the workflow for multiple clients. These were very admin heavy and time consuming. Zephyr Brown Operations Manager