Productivity tools for dispatchers
Raise the productivity of your dispatch team by up to 60% using vWork. Automate the management of high volume or complex jobs seamlessly – making your dispatch, operations and mobile teams more efficient.
Dispatchers at an energy company were 60% more efficient using vWork to schedule their mobile jobs.
Automate the rest.
Accelerate job dispatching
Schedule and dispatch jobs easily
Drag and drop scheduling for jobs, operators, equipment and sites.
Customize to your processes
Templated workflows, rule-based tags for worker skills and equipment to minimize dispatcher errors.
Set repeating jobs with rule-based fields
Automate the scheduling of recurring jobs using flexible rules. Never miss a job again.
Visibility of every worker and job
Map view
A map view shows job and worker locations for all jobs. Filter to see future jobs over any time period.
Replay routes
Replay routes and past jobs to identify greater efficiencies on the map view.
Plan job order
See all current and future jobs to plan the best job order and routes between jobs, if route optimization isn’t enabled.
Actionable data and powerful reporting
Dashboard for daily metrics
Track daily or weekly metrics in dashboard, including key data like worker utilization.
Automate reporting
Set time, event (like incomplete jobs, health and safety alerts), exceptions and deadline reporting to be run as required.
Trigger emails
Set specific criteria based emails for better job management. For example, when there has been a health and safety breach, then alert emails are sent.
Save time with route optimization
Automate route setting
Automatically work out the fastest and most efficient routes for hundreds of jobs and dozens of workers.
Customize to your business
Custom route optimization filters needed? Talk to us as we've got experience with this.
Send customer alerts based on arrival times
Keep customers up-to-date with expected arrival times based on different criteria, such as sending ETA emails and texts the night prior or when the previous job has finished.
More dispatcher features
Operated plant hire
Schedule operator and plant to maximize rentals.
Site database
Import a site database to easily manage fixed location repeating jobs.
Alert mobile workers
Update mobile workers as soon as the changes to schedules are made.
Tag workers
Easily tag workers with specific skills and the schedule the best match between job needs and skillset.
Proof of delivery
Include proof of delivery in workflow for job completion verification and faster invoicing.
Calculate distance travelled
Google Distance captures distance travelled for each job allowing highly accurate billing.
What our customers have to say...
"After starting to use vWork, our dispatching team were managing their workload in less time than before - in fact they were 60% more efficient."
Murray Corps
General Manager, Rockgas Taranaki
"Time is huge for us. We’ve definitely become more efficient using vWork. Dispatchers are proactive job planners, as opposed to being extremely reactive."
Mike McCarthy
McCarthy Transport
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