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Rockgas Taranaki

Snapshot

Sector: Energy delivery

Jobs per month: 2600

 

Easier dispatching frees up time by 60%

Company

Rockgas provides LPG to homes and businesses around New Zealand. Built on a franchisee model, both the Taranaki and Wanganui businesses manage ­­­thousands of jobs each month in  the region. In a competitive market, these businesses have built success on service reliability and competitive prices.

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Challenge

As the business grew, dispatching the ad hoc delivery jobs was becoming more complex and time consuming. Additionally there was an increased awareness of wanting to keep drivers safe as they completed their daily tasks.

Solution

Results seen using vWork:

  • Time taken to schedule jobs reduced by 60%.
  • Built-in health and safety functionality makes it part of every delivery job.
  • Increase in service reliability.
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