Building more successful deliveries with vWork
When you are supplying to the trade every minute a truck or other vehicle sits idle is lost time - that converts to lost revenue. vWork eliminates these hidden costs by providing absolute certainty across your entire delivery cycle.
Reduce operational overhead
Cut dispatch queries from customers by up to 75% so your team focus is on the work they should be doing - not troubleshooting.
Maximize vehicle utilization
Ensure every vehicle works to capacity - as well as minimizing empty return trips - to achieve fuel savings of approximately 20%.
Scale without changing headcount
Increase your sales without needing to change your delivery staff through using smart automation.
Auditable proof you delivered
No more fraudulent claims. You have GPS located, time stamped, photographic evidence you delivered everything as it should be.
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“We estimate vWork has cut out about 75% of calls per day to our dispatch team as our sales team can answer for themselves exactly when a job will be delivered to a customer.”
Kirthi Chauhan
CFO, Ecolife Solutions
Connected communication gets it right - every time
Change is a certainty on any construction site; the ability to flex and move with those changes is what lifts a supplier from being a pain to deal with to a valued partner. We hear it all the time from our clients; vWork’s ability to connect all the delivery dots in real time is a game changer for them and their customers. But what does this typically look like?
Step 1
An order is taken and automatically translated into a job to be scheduled. No mis-typing. No paper to be misplaced.
Step 2
Further details can be added / updated but the core information is instantly there.
Step 3
The dispatcher then schedules the delivery based on type of goods, size of truck needed, location, driver qualifications (if relevant) and any other factors; the job is scheduled for the driver to take the shortest possible route.
Step 4
Once scheduled the customer receives an email to say when the delivery will be made.
Step 5
The customer gets a txt message advising the delivery is on its way with an ETA. They can immediately respond if access to the site is delayed (or blocked).
Step 6
Any changes/delays from the customer or driver are dealt with in real time by the dispatcher - changing the timing and route - then communicating back to all parties.
Step 7
On the vWork app drivers are advised of any on site health and safety requirements and exactly where the delivery is to be made - with pinpoint accuracy.
Step 8
On offloading the driver takes a time stamped and geo-located photo of the goods. Auditable proof you delivered as promised - and the goods are in the expected condition.
Step 9
If there were any issues - including further delays or any noted damage - the driver instantly records these on the app.
Step 10
Having made the delivery - in returning to home base - should a new order be identified, the driver can be instantly re-routed to pick it up maximizing time on the road.
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“We have doubled sales in the last year without the need to double operational staff. The data capture in vWork is second to none and this allows us to automate so much… we’ve exceeded our own growth targets.”
Adrian Casey
Co-founder, Swyft Energy
Visibility and control from dispatch to site
Real-time visibility
Everyone in your business has access to a ‘control tower’ view. You know exactly who is doing what and where they are with dynamic Gantt chart views. Drag and drop ease lets you rearrange work instantly as site conditions change.
3-way communication
Delays are a daily occurrence in construction. vWork instantly connects the customer, driver and dispatcher to manage changes in real time, ensuring minimal impact on your SLAs.
100% auditable proof of delivery
Eliminate “where is it?” disputes with time and location stamped photos. Prove you delivered the right goods, at the right time, in the right condition. Clients have saved over $100K/mth by having robust PoD evidence.
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“Before, no one had visibility as to where any one driver was. Now we have full visibility, all in one place.”
Sally Robinson
HEB Equipment Systems Manager
Because “it” happens on the job
vWork is built to address the reality of construction logistics.
The “it’s not possible”
If the site access is blocked by a concrete pour going over time, vWork’s three-way communication allows the driver, dispatcher and customer to rearrange the schedule instantly.
The “it’s just a quick favor”
When a site manager asks a driver to move a porta cabin (happens more often than you think), the driver can raise a new job in the mobile app to ensure the time is approved and invoiced.
The “it wasn’t delivered” call
When a customer claims a delivery wasn’t made, vWork provides a photo that is time and location stamped to prove it was left exactly where requested in optimal condition.
vWork is trusted across the industry
It doesn’t matter if you are delivering a set of screwdrivers to a customer or a warehouse load of insulation; vWork is fit for purpose for anyone in the building or construction supplies industry running fleets of 15+ vehicles.
Book a call to learn more about how vWork can change how you deliver for the better.