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Your standard of service. Met every time. On every site.

Complex field and facilities work, delivered without the guesswork

Whether your crews are mowing reserves, servicing public restrooms, maintaining a network of billboards, or installing and maintaining the equipment your business sells - vWork gives you one system to schedule, dispatch, track and prove every job.

Grounds maintenance worker adjusting a garden sprinkler

One system for every job type on your books

Field and facilities work rarely looks the same twice. vWork is built to handle the full spread of jobs that field and facilities service teams of 15+ drivers and/or workers manage, including:

Gardener planting in a landscaped garden

Landscaping & grounds maintenance

Mowing, planting and reserve upkeep across multiple sites and contracts, scheduled around weather, access windows and seasonal cycles.

Modern public toilet block in a landscaped park

Public space & restroom maintenance

Recurring servicing and compliance checks for parks, reserves, public restrooms and shared facilities, with proof of completion for every visit.

Workers on scissor lifts painting a large billboard

Billboards & Out of Home (OOH) ad management

Installation, campaign changeovers and maintenance visits across a dispersed network of sites, each with its own access and safety requirements.

Mowers loaded on trailers ready for site work

Technical installation & maintenance

Field teams installing and servicing the equipment or products your business sells, with mandatory checklists to guarantee the job is done to spec, every time.

It doesn’t matter how different those jobs are from each other

vWork allows you to:

Reduce operational overhead

Cut dispatch queries by giving your whole team real-time visibility into every job, every site and every crew.

Maximise crew utilization

Drag-and-drop scheduling and route optimization keep crews moving between sites with the fewest wasted kilometres.

Auditable proof of service

Time-stamped photos, signatures and completion records for every job. No more disputes over whether the reserve was mowed, the restroom was serviced or the sign was installed.

Scale without the admin headache

Set-and-forget recurring jobs handle contracts that repeat weekly, monthly or seasonally, without re-scheduling by hand.

How it works, in the office and in the field

One schedule, two views. Dispatchers plan and adjust the day; crews carry it with them.

In the office

vWork scheduling view

Drag-and-drop scheduling

Use drag-and-drop scheduling to allocate jobs to field worker schedules, quickly spotting gaps and filling them by location or skillset.

Rule-based fields

Use rule-based fields to set and forget repeating jobs - annual maintenance contracts, monthly restroom servicing or seasonal mowing rounds are set up once, then scheduled automatically as far ahead as you need.

Optimise route planning

Optimise route planning to take the guesswork out of driving between sites, making the most of the team’s available time and reducing fuel usage by around 20% in the process.

In the field

vWork mobile app screens

iOS and Android app

View scheduled jobs, record job completion data, acknowledge safety risks and more, on any device.

Complete jobs, first time

Required fields mean workers must complete every step of a job - inspection photos, compliance checks, signatures - before moving on to the next one.

Stay connected

Field workers stay in touch with dispatchers (and customers, if enabled) through in-app messaging. If they go offline, everything syncs the moment they're back.

Broadcast dispatch

Send a job to a pool of workers and let the first available crew accept it - ideal for ad hoc callouts like a damaged billboard panel or a blocked public restroom.

Restrict views

Keep a worker or team's view limited to their daily run sheet, with a suggested job order when there isn't a fixed time slot for each stop.

Real-time schedule changes

When a dispatcher reschedules a job because of bad weather, a blocked site or an urgent callout, field workers see the update instantly.

Civil-Construction - Whitestone Contracting

 

“Safety is a top priority. Staff can quickly report issues such as vegetation obstructing road signs. With vWork, they can log these issues seamlessly, and another team can address them promptly...vWork makes this process smooth and quick, ensuring critical safety concerns are dealt with effectively.”

 

Ian Mann
Supervisor, Whitestone Contracting

Read the full case study

See it running against your own job types

A short walkthrough with one of our team, using the kind of work your crews do every day.

Because the job doesn't always go to plan

vWork is built to address the reality of field and facilities operations.

The rained-off round

A landscaping crew can't access three reserves because of overnight rain. Real-time scheduling lets the dispatcher reroute the round in minutes, and every affected crew sees the change on their phone before they arrive.

The compliance check

A public restroom needs a documented weekly service to meet a council contract. Required fields make sure the technician can't close the job without recording the checks the contract calls for.

The damaged panel

A regional billboard network reports a damaged panel. Broadcast dispatch sends the job to the nearest available crew, who accept it, complete it and record time-stamped photo proof; before head office even has to ask.

The installation sign-off

A technician installs equipment at a customer site. Mandatory workflow steps make sure every safety check and set-up step is completed and recorded before the job can be marked done - protecting the business and the customer.

Nelmac field team on site

“This kind of two-way data flow between our clients and vWork means that Nelmac can be highly customer focused and schedule jobs immediately. It also has flow on effects for our client’s customer satisfaction ratings too, as their contact center operators can view the status of each job Nelmac completes - enabling them to keep the public informed. It really is a win-win for everyone!”

Brodie Bell
Technology Business Partner, Nelmac

Read the full case study

vWork is trusted across field and facilities operations

vWork is built for fleets and field teams of 15 or more, with the scheduling complexity, compliance requirements and proof-of-service demands that come with operating at that scale.

Tools for dispatchers

Tools for dispatchers

Tools for customer communications

Tools for customer communications

Tools for field workers

Tools for field workers

API and integrations

API and integrations