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Your brand. Delivered in perfect condition. No exceptions.

Deliver ‘fresh’ - every time - with vWork

It’s time to take a fresh look at how you deliver. If you run a fleet of 15 drivers or more, vWork provides you with absolute certainty from the moment an order is received - to the delivery being confirmed. It provides the compliance, assurance and visibility anyone moving goods that are temperature or time sensitive really needs.

Grower loading crates of fresh vegetables onto a truck

vWork is trusted across the full range of perishable goods delivery

“Perishable” covers more than fresh foods. It includes baked and frozen goods, animal feed, pharmaceuticals and laboratory samples (as top of mind examples). It applies to anything that depends on strict temperature control and/or a tight delivery window. vWork is built to handle the full range of whatever “perishable” means for your business.

Designed to address the reality of moving goods that can’t wait in a world that is unpredictable

vWork enables you to:

Make compliance your competitive moat

Digitizing mandatory checks transforms compliance from a liability into a verified standard. It removes the variables and uncertainties a paper-based system invites - protecting your team as much as your customers.

Build a premium brand

In a crowded market, the delivery experience is part of the ‘product’ you sell. Providing real-time visibility and precise notifications builds a premium brand perception based on reliability.

Move faster than the market

The ability to rapidly launch a new delivery channel or scale operations in response to product or market changes gives you a real strategic advantage.

Have more visibility

Give everyone in the business access to a ‘control tower’ view as to what stage every delivery is at so there is one shared version of ‘the truth’ you can all rely on.

Gloved hands lifting a frozen sample vial from a cold storage rack
Metro New World driver handing a grocery delivery to a customer at her front door

“Using vWork, we are absolutely using the best solution for our needs. Its customizable nature and proactive customer communications means that our customer experience is unparalleled during the final step of our online delivery journey – and this is a win for us every day.”

Simon Kennedy
Chief Digital Officer, Foodstuffs North Island

Read the full case study

vWork improves your delivery experience + cuts costs

vWork mobile app showing a grocery delivery job with its steps and required fields

vWork’s improved perishable goods delivery experience

Digitized compliance

Use customizable workflows with mandatory fields to ensure your team records customer age or chilled item temperatures – every time. You remove ‘human error’ and turn your delivery process into an audit-proof standard.

Premium experiences

Proactive email and SMS alerts, combined with real-time tracking links, collapse the “customer uncertainty loop” and turn delivery into a competitive advantage.

Customer certainty

vWork’s real-time tracking enables support teams to accurately respond to customer enquiries at any stage of the delivery process.

Front foot delivery issues

Drivers immediately record any discrepancy between what was ordered and what was delivered, directly in the app at the point of delivery - including damaged goods or short-stocked items. Records update instantly so any discrepancy can be immediately identified and addressed.

Gilmours wholesale food and beverage truck driving along a country road at sunset

“What we’ve achieved in a short space of time has been extraordinary. vWork’s highly customizable nature means we’re able to easily tailor our setup to any new opportunity as it arises and be up and running quickly.”

 

Simon Kennedy
Chief Digital Officer, Foodstuffs North Island

Read the full case study

vWork cost cutting and improved RoI

Automated route planning

Route optimization helps you remove the guesswork, reducing road time by an average of 2 hours per driver, per day. It also saves an estimated 5 hours per day in admin for dispatch teams.

Decrease fuel costs / increase usage

In parallel – vWork reduces your fuel usage by around 20% while maximizing your vehicle utilization - further improving your bottom line through optimizing time spent on the road with full loads.

Absolute proof-of-delivery

Time-stamped, geo-located, photographic evidence gives you clear proof a delivery was made; in full, on time and in the right condition. It removes the opportunity for fraudulent claims or any ambiguity if a dispute arises.

Customer collecting grocery bags left on their doorstep

Like to get more than a taste of what vWork offers?

Download our Perishable Goods Delivery overview brochure for a summary of what we’ve covered above:

Ready to get a fresh perspective on your delivery management? Set up a 20 minute tailored demo with one of our product team.