vWork takes the heavy lifting out of heavy or bulky goods delivery
Shift your last-mile logistics from an operational cost center to a growth engine.
vWork gives your fleet the systematic safety, real-time tracking and mandatory workflows needed to deliver heavy or large, bulky items with absolute accountability.
Deliver safety, accountability and efficiency to your bottom line
When delivering large items like whiteware and electrical appliances, beds, medical equipment, gas and water bottles - logistics errors do more than drain your time; they introduce massive liability risks and damage your brand trust. vWork replaces fragmented manual processes with digital job management and peace of mind for you and your customers.
Deliver in full - on time - every time
vWork lets you accurately schedule and manage jobs based on all the variables of time of day, type of delivery, specific client requirements and compliance. It gives everyone peace of mind from the customer, to driver to dispatcher.
Remove delivery anxiety for your customers
Keeping your customer constantly in the loop is a game changer. From day before email reminders to enroute alerts and the ability to communicate with the driver and dispatcher - no question is unanswered.
Close the visibility gap
Move away from generic tools like Outlook calendars and spreadsheets. Real-time map views and worker tracking hold field teams accountable, ensuring you fulfill every clinical or contractual promise.
Automate the ‘morning math’ to scale
Reduce daily job scheduling time by a massive 60%. By automating rapid job assignments, your existing dispatch team can handle higher delivery volumes and significantly improve your margins.
Accelerate your cash flow
Eliminate manual dockets and paperwork delays. Native integration with accounting packages such as Xero and MYOB as well as ERP solutions, allows you to send accurate invoices automatically within the hour of job completion.
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“It holds people accountable to make sure the job gets done correctly and provides the best service we can for our customers... we have confidence in being able to meet our customer’s expectations - with every delivery - and that’s what makes the difference”
Zohra Behayar
Operations Manager, Novis
Systematic control from doorstep to doorstep
Real-time map view and worker tracking
Gain total visibility into field worker activity and progress. Track your entire nationwide network on a single screen, allowing your office to actively manage schedules, accurately update customers and hit strict contractual SLAs.
Exact delivery details
Record on a per job basis the exact location and how to access it. This is particularly useful when you have a street address but need to deliver via a separate ring road (different address) to access the loading dock at the back of the building.
Mandatory workflow steps
Guarantee compliance every single time. Custom templates prompt field workers at critical stages, forcing them to follow specific protocols in order, record asset numbers or perform site safety verifications before a job can be closed.
Flexible ad hoc scheduling
Seamlessly handle urgent, last-minute delivery requests without disrupting your entire day. A highly visual, drag-and-drop scheduling interface allows dispatchers to allocate work rapidly and keep trucks moving at maximum capacity - including pickups and returns.
Digital compliance and certificate storage
Stay audit-ready for regulatory bodies. Safely store all pre-trip logs, site compliance certificates and safety check histories digitally within a single, secure platform. Drivers can update on the go - using the mobile app.
Integrated 3-way communication
Bridge the gap between the office, the driver and the customer. Proactive SMS alerts and real-time mobile app tracking meet modern consumer expectations, giving customers an “Uber-like” experience that protects your brand reputation.
Proven API and ERP integration
Eliminate fragmented data silos. Connect vWork directly to your in-house asset management systems or enterprise ERPs to ensure orders, item details and delivery notes sync perfectly without manual data entry.
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“vWork was the most helpful system we found to handle our complex booking requirements. By automating job creation and syncing everything through the API, it gave us a centralized platform where all our teams are in sync...”
Jhomie Galman
Infor System Administrator, Cubro
Designed for the high-stakes reality of heavy or bulky goods distribution
vWork builds accountability and risk mitigation directly into your daily logistics operations.
The hazardous delivery challenge
A driver is delivering LPG cylinders to a restaurant. Rather than relying on driver memory, vWork makes the driver complete a mandatory on-site compliance check in the mobile app, ensuring a safe drop-off that protects your business from liability.
The specialized setup promise
A technician delivers a hospital bed to a residential home but the caregiver responsible for receiving the goods is stuck in traffic. The technician is unable to complete the delivery until the caregiver arrives and signs off that everything has been delivered as it should be.
The missed customer bottleneck
A delivery truck arrives with a bulky item but site access is blocked (or the customer is missing). Integrated 3-way alerts allow the driver and dispatcher to immediately coordinate an update with the customer, avoiding a costly, failed delivery attempt.
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“After starting to use vWork, our dispatching team were managing their workload in less time than before - in fact they were 60% more efficient.”
Murray Corps
General Manager, Rockgas Taranaki
If you are facing the challenges of delivering heavy or bulky goods - let us help you.
One of our expert team can show you exactly how vWork could improve how you deliver.