vWork’s software offers many advantages specific to security guard dispatch:
Real time tracking. The vWork security dispatch software allows you to track all on-duty officers in real time, with locations plotted on a Google Map style interface.
Instant communication. The system is set up for real time communication among all team members.
Reporting. Reports can be scheduled, automatically created and sent to any email addresses.
Financial. The vWork platform integrates smoothly and easily with most commonly-used back office invoicing and financial systems.
There were very few usability questions. Customers love that we have a much quicker response time and are able to more accurately estimate when we’ll be able to arrive.
It was previously impossible to quickly and accurately determine how many calls we could schedule weeks in advance.
Since implementing vWork, we have spent less time figuring out when and where we are going and more time figuring out how we can better serve our customers and work on acquiring new ones.