"The vWork platform is true to label, it gives us transparency and efficiency but most importantly it helps us delight our customers – which is what Nelmac is all about."
"vWork optimizes our delivery and installation service. It also gives a true reflection of what our customers are thinking and feeling - and the opportunity to work in real time to solve any issues."
"When we launched we knew our dispatch processes would model. vWork is critical to the laser sharp scheduling we need to deliver on time every time."
"Three years after implementing vWork, we have seen big savings across multiple departments including Production, Finance and Sales. vWork improves job tracking and visibility for their teams for more effective workflow and employee management."
"We were looking for dispatch software that would allow our clients the ability to request jobs from our website as well as the ability to track the progress of jobs and job details… vWork helped us increase our capacity to take on more jobs – between 15% - 20% more!"
"It was easy to get started with vWork, full custom integration in 8 weeks! We have increased auto dispatch by 13% and now 85% of our jobs are dispatched electronically" Now our emergergency assistance call taking availability has improved.
"The ability to see all jobs and employees on a map in real-time has meant that the mobile technicians can run more calls in a day…savings of $57,000 per annum due to removal of full time dispatcher and revenue is up around 16%."